Privacy Policy | Charlotte Prosthodon

Effective Date: 10/02/2024

At Charlotte Prosthodontics, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email, date of birth, insurance information, and medical history.
Payment Information: Credit card details and billing information.
Health Information: Dental records, treatment history, and other related health information.

2. How We Use Your Information

We use your information for the following purposes:

To provide dental services and treatment.
To communicate with you regarding appointments, reminders, and treatment plans.
To process payments and manage billing.
To comply with legal and regulatory requirements.
To improve our services and patient experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Healthcare Providers: To coordinate your care.
Insurance Companies: To process claims and verify coverage.
Third-Party Service Providers: Who assist us in providing services, such as billing and IT support, under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

Secure electronic storage.
Regular security assessments and updates.
Staff training on data protection.

5. Your Rights

You have the right to:

Access your personal information.
Request corrections to inaccurate information.
Request restrictions on certain processing activities.
Withdraw consent for data processing where applicable.

6. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review our policy periodically.

7. Contact Us

If you have any questions or concerns about this privacy policy or your personal information, please contact us at:

Charlotte Prosthodontics
Phone: (704) 364 3717
Email: info@charlotteprosthodontics.com
Address: 3535 Randolph Road, Suite 107, Charlotte NC 28211